KEYSTONE BUSINESS SOLUTIONS
Supported accommodation audits & quality assurance
A closer look at your records and practice, with practical next steps for improving quality across your supported accommodation service.
Discuss your priorities ↗A focused review of service quality
An audit can help you examine how consistently your service documents its work and follows its own procedures. We agree the purpose, scope and sample of records at the outset. This keeps the review focused on the questions your management team needs answered.
Case-file and safeguarding record audits
Review areas can include support planning, risk assessments, keywork records, incident reporting and safeguarding documentation. We can look at whether records give a clear account of concerns, decisions, actions and follow-up, and identify areas that need further management attention.
Quality assurance that leads to action
Findings should be useful to the people responsible for improvement. We can help you organise the issues identified, agree priorities and develop an action plan. Ongoing quality assurance support can include follow-up reviews to see whether agreed actions have been completed and whether further work is needed.
Agree the right audit for your service
Get in touch with the type of review you need, the size of the proposed sample and your timescale. Please do not send young people’s case files or sensitive personal information in an initial enquiry; arrangements for any necessary record review should be agreed first.